Frequently asked questions about Ultimate Mahjong

General Questions

Q. Are there any hidden features in Ultimate Mahjong?

A. Yes, there are, but some are hard to find. Some hidden features can be accessed by typing certain words on the keyboard.

Technical Questions

Q. Ultimate Mahjong refuses the run at all

A. Make sure you have DirectX 9 installed, this is a games library created by Microsoft, and can be downloaded freely from here. If it still does not work then you can contact our technical support at support@inertiasoftware.com.



Q. Ultimate Mahjong runs slowly on my computer how can I make it faster?

A. Ultimate Mahjong probably runs slowly because of your graphics card, make sure you have the latest drivers for it installed and that you have DirectX 9. Trying changing between 2D and 3D modes, and see which runs the fastest. Finally, many people find that Ultimate Mahjong runs faster in a 16 bit color mode, so try changing your display settings.



Q. Ultimate Mahjong will not run and keeps telling me I have an incompatible display, what should I do?

A. You should try changing your display settings, some video cards cannot run Ultimate Mahjong in certain color modes. Try setting your display properties to a 16 bit color mode, this usually solves the problem.

Payment and ordering questions

Q. How exactly can I get the full version of Ultimate Mahjong?

A. Go to our online web store by clicking here. Then click on the "buy" button, next to the picture of Ultimate Mahjong. From here you will need to enter your credit card details, after which you will be able to download a full copy of Ultimate Mahjong.

Please remember to uninstall your demo version before purchasing the full copy of Ultimate Mahjong.



Q. What happens if I purchase Ultimate Mahjong, but then I loose it and need to get it back, do I have to pay for it again?

A. No, you don't have to buy it again. Just email our customer support, or go to www.inertiasoftware.com/support.php